From creation to use: our services for the information life cycle
Before information reaches users, it runs through a variety of stations and processes. They involve actors from many different areas, ranging from development to production. Coordinating these different inputs, processing them and then issuing them in user-friendly ways calls for an ability to keep track of things, a good network and plenty of expertise.
We provide advice and assistance in all areas and work with you to develop individual information concepts for lean processes and user-focused end products with added value.
(Articles only available in german language)
Smart Information Life Cycle explained in Video
Consultation
We provide advice on all aspects of the information life cycle, and we can act as your sounding board for all kinds of issues. We work with you to develop individual concepts that are tailored to the conditions and requirements of your company.
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Services
From editorial work, translation and terminology management, to product safety and visualisation, we handle work in all areas of technical documentation on your behalf.
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Outsourcing
With our team, your product is in good hands. “Business process outsourcing” means that you ask us to handle complete, previously defined process sequences on your behalf. We optimise these processes and ensure smooth procedures, permanent quality assurance, and high-quality results.
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Smooth procedures and functioning processes are essential to the success of any business. That is why it is important to coordinate the various actors and departments, particularly for projects involving different parts of the information life cycle.
Quality assurance measures make for user-friendly content and high-quality data, while also providing a basis for the continuous training of everyone involved in the process.
Without capable IT structures, there is no information life cycle. Our expert teams find the right solutions for your business – from standard applications to integrated system landscapes.
Manufacturers of technical products are responsible for ensuring the safety of their products. CE product safety requirements and various standards provide a range of regulations that define minimum requirements for product safety, as well as requirements for internal certification documentation.
When it comes to preparing information to suit specific audiences, visualisation plays an essential role. Good visual assistance helps users absorb and understand information quickly, enabling them to act competently.
Technical editorial work is the process of converting raw information from development systems, design documents, and the heads of Subject Matter Experts into information that is useful to users. Information is researched, filtered, prepared according to didactic principles, phrased in a user-friendly way, recorded in a media-neutral fashion and then saved in reusable form.
Translating content into all world languages is a core competence at kothes. Our translation team offers a wide range of translation services at the highest level.
Consistent terminology is the foundation for comprehensible content. It also offers many other advantages.
Publication is a central factor in the information life cycle; after all, the best information is useless if it does not reach its target audience.
In brief
Business process outsourcing – great performance and cost control
Business process outsourcing is a profitable combination of process optimisation and the outsourcing of specific, clearly defined tasks to third parties. Unlike traditional outsourcing, business process outsourcing aims to optimise processes, which as a rule reduces costs or improves performance. We can outsource partial processes or everything involved in the smart information life cycle.
References
Our customers and partners
Virtually all producing companies require some form of technical documentation. Our list of references features customers of various sizes and from widely different industries. They are increasingly joined by businesses that, as well as calling on us for editorial services, are very interested in our information concepts.
We work with several partners, all of whom are specialists and leaders in their field, so we can offer the best solutions in every area. The resulting best practice systems are intensively tested, and many of them have proven of value in the field.
Would you like to know more about our reference projects and partners? We are happy to provide further information upon request.